South Peninsula Behavioral Health Service’s PRIDE Program achieves exceptional satisfaction!

Apr 11, 2016 09:16 am


Our mission statement says we provide compassionate and evidence based services but providing services that people find satisfying is also very important to us.  The PRIDE Program services over 100 youth and adults with intellectual and developmental disabilities and their families and people consistently tell us they about their satisfaction as well as ways we can improve.


The heart of the PRIDE Program is our direct service provider staff!  The people we serve and their family members consistently tell us how satisfied they are with the staff providing the support.  Congratulations everyone and thank you for the high quality services you provide!

The PRIDE Program has developed a set of beliefs to guide us as we work together with our partners, and program participants, to assist them in their quest for self-determination.  These beliefs are the central focus behind all services we offer.

PRIDE believes that all persons are valued members of our society and have the inherent rights to life, liberty, and the pursuit of happiness.  We therefore commit to the following principles:


  • Dignity and Respect – All persons, regardless of their ability or status, will be treated with dignity and respect.  We acknowledge their integrity & the fact that they are the experts of their life.
  • Self-Advocacy – As people first, those experiencing disabilities have the right & responsibility to advocate for their needs and wishes.  They have the right to be heard.  We will offer assistance to insure their voice is strongly heard.
  • Individual Development – Each person we serve has the right to be treated as an individual.  Plans and services will be developed to take into account each person’s unique circumstances.  Individuals will be supported and encouraged to achieve their maximum potential.
  • Relationships – Each person has the right to experience love and friendship; to be valued for who they are.  We will support & encourage opportunities to build & maintain meaningful relationships and have opportunities for fun & relaxation.
  • Choice – Each person has a right to the opportunity to decide where he or she lives, works, and plays.  S/he has the right to become a part of the community, to participate in a meaningful way, to make a contribution. S/he has the right to make mistakes and learn from the choices she made.  S/he has the right to change her mind & ask we do things differently.
  • Security – Each person has a right to the opportunity to be safe in his/her home; to be treated with kindness & care; to be with support staff who demonstrate affection & respect; & to experience stability & predictability in their support services.
  • Happiness – Every person has the right to opportunities to experience happiness & contentment as they journey through life.
  • Commitment – PRIDE Program participants have the right to expect a commitment from PRIDE; that we will work with them despite obstacles; that once accepted into the program, they will not be dropped or excluded; that we will not give up and will work with them to redesign services until they reflect the best we have to offer.